Kuala lumpur: MyKasih Foundation has increased the processing capacity of its Sumbangan Asas Rahmah (SARA) terminal by 60 per cent to ensure smooth transactions nationwide.

According to BERNAMA News Agency, the foundation announced on Facebook that the MyKasih technical team will continue to actively monitor the system’s performance and take immediate action to continuously improve the system’s capabilities. As of 5 pm on Day 2 of the RM100 one-off SARA aid disbursement credited into MyKad after Aug 31, nearly 600,000 transactions were successfully completed, marking an increase of 20 per cent compared to the number of transactions at the same time the previous day. This brings the total number of SARA and SARA Appreciation transactions in these two days to 1.45 million, involving people’s spending of RM91 million nationwide.

However, the MyKasih Foundation noted slow transaction processing rates in several locations, particularly in Selangor, Perak, Sabah, and Melaka. The foundation suggested that the high number of buyers due to the long weekend holiday could have contributed to this issue. MyKasih staff have been deployed at selected hypermarkets to help resolve issues on the ground and provide support to traders.

The public is advised to plan their purchases during off-peak hours, such as weekday mornings, to avoid congestion and ensure a smoother shopping experience. Reportedly, with glitches at some of the 7,300 registered retail outlets, shoppers unable to redeem the one-off aid for Malaysian citizens aged 18 and above were forced to pay with cash out of their own pocket after shopping.

The RM100 SARA one-off appreciation aid credit is valid until Dec 31, 2025, and can be used at over 7,300 registered retail outlets nationwide.