KUALA LUMPUR: Chief Secretary to the Government Tan Sri Shamsul Azri Abu Bakar has reminded civil servants to always provide the best service regardless of the individual’s status in society. He emphasized the importance of treating everyone equally and serving all citizens with the same level of dedication and respect.

According to BERNAMA News Agency, Shamsul Azri highlighted that civil servants should perform their duties based on the values encapsulated in M.A.L.A.Y.S.I.A, which stands for Mesra (Friendly), Adil (Fair), Luhur (Noble), Amanah (Trustworthy), Yakin (Confident), Setia (Loyal), Islah (Reformative), and Arif (Knowledgeable). He stressed that these values should guide their interactions and responsibilities. “It doesn’t matter who he or she is, you serve them regardless of rank…Government of the day under my reform, you must treat everybody the same. Give the best service to all,” he stated during a speech at a media event.

Shamsul Azri also encouraged civil servants to take pride in their r
oles. “You should be proud of your service, serving the government and the people of Malaysia. That should be the new reform,” he expressed, reinforcing the significance of their contributions to the nation.

The event witnessed the attendance of several notable figures, including Prime Minister’s Department (PMD) Deputy Secretary-General (Finance and Development) Datuk Abdul Halim Hamzah, PMD Deputy Secretary-General (Management) Datuk Dr Khairus Masnan Abdul Khalid, and PMD Senior Deputy Secretary-General Datuk Abdul Shukor Mahmood. Media representatives such as Malaysian National News Agency (Bernama) Chairman Datuk Seri Wong Chun Wai, Bernama Chief Executive Officer Nur-ul Afida Kamaludin, Radio Television Malaysia (RTM) Director-General Datuk Suhaimi Sulaiman, Bernama Editor-in-Chief Arul Rajoo Durar Raj, Head of Bernama TV Nor Hamzeela Md Hambali, and Head of Bernama Radio Azlan Idris were also present.