Kuala lumpur: The Ministry of Health (MOH) has refuted claims circulating on social media that health clinics are no longer accepting walk-in patients. The ministry clarified that while consultations are primarily by appointment, health clinics continue to accommodate walk-in patients, particularly in emergencies, for the elderly, and for those with limited access to technology.

According to BERNAMA News Agency, the ministry stated that patients without an appointment will still be attended to, but will need to undergo the assessment (triage) process first. This ensures that walk-in services continue to provide fair and equitable access to treatment for all segments of society.

The MOH emphasized its understanding that access to technology varies among individuals, which is why it remains committed to accommodating walk-in patients. The ministry's statement was made through a post on its official Facebook page, aiming to dispel any misinformation regarding changes in clinic policies.