Kuala lumpur: Pos Malaysia Bhd welcomed the Malaysia Competition Commission's (MyCC) Market Review of Malaysia's digital economy, which provides an evidence-based assessment of competition across key sub-sectors.

According to BERNAMA News Agency, the national postal and parcel service provider said the review reaffirmed long-standing concerns over market concentration, platform dominance, vertical integration, and practices that could restrict competition and consumer choice. The MyCC report highlighted that major e-commerce platforms in Malaysia account for a significant share of marketplace activity and influence downstream service markets through practices such as the masking of delivery options and self-preferencing via vertically integrated logistics arms.

From Pos Malaysia's perspective, the ability for consumers and sellers to choose their preferred courier is a core principle of fair competition. Practices that algorithmically restrict or remove courier choice risk distorting the market, entrenching platform dominance, and weakening the long-term resilience of Malaysia's domestic logistics ecosystem.

Pos Malaysia stated that the findings align with its assessment that, since the introduction of delivery masking practices in 2021, domestic courier competition has become increasingly uneven, particularly disadvantaging national and regional service providers operating extensive nationwide networks. The company continues to face structural pressures, including declining letter volumes, rising Universal Service Obligation costs, and intensifying competition in a platform-dominated parcel market.

Pos Malaysia reiterated the need for coordinated regulatory reforms to preserve consumer choice, ensure a level playing field, and sustain critical national infrastructure. Group Chief Executive Officer Charles Brewer emphasized that competition policy must ultimately serve consumers, highlighting that market structures limiting genuine choice or weakening the sustainability and reliability of nationwide delivery networks ultimately affect the people relying on them.

He noted that a balanced ecosystem must support competition while ensuring essential services remain resilient, reliable, and accessible to all Malaysians, not just those in major urban centers. Pos Malaysia emphasized that competition policy, sectoral regulation, and national service obligations must evolve in a coordinated, evidence-based manner, ensuring growth benefits consumers, businesses, and the wider economy.