Kuala lumpur: Hospital Kuala Lumpur (HKL) has denied claims that its public toilets are dirty and poorly maintained, as alleged in a video that went viral on Facebook yesterday.

According to BERNAMA News Agency, HKL director Datuk Dr Harikrishna K. R. Nair stated that the hospital management had taken note of the allegations and conducted a thorough investigation. "The investigation into all public toilet facilities under HKL's management found that the toilet shown in the viral video is not located within any facility under HKL's supervision. This was established as the design of the toilet featured in the video differs from those at HKL," he said.

Harikrishna emphasized that the act of spreading the video could damage the reputation of HKL staff, who are dedicated to providing quality service to the public. He assured that HKL prioritizes the cleanliness, safety, and comfort of its patients, visitors, and staff, with regular maintenance conducted according to schedule to meet required standards.

"We therefore advise the public not to circulate or share the false information to avoid causing confusion among the public," he added. Harikrishna also mentioned that HKL welcomes constructive feedback and encourages any complaints or inquiries regarding the hospital's facilities to be submitted through its official channels.

Earlier, a video surfaced on social media alleging deplorable conditions of toilets at a public hospital in Kuala Lumpur, showcasing overflowing urinals that had soiled the floor and raising concerns over hygiene standards at the healthcare facility.