Kuala lumpur: Companies need to take a more proactive approach in identifying workforce-related risks to prevent fraud, misconduct, and other workplace issues, rather than acting only after an incident occurs, said technology industry leader Sharmila Gunasekaran.
According to BERNAMA News Agency, Sharmila emphasized that background screening and risk intelligence could assist employers in identifying potential concerns early. This is particularly crucial before employees are given access to company finances, sensitive information, systems, or other critical assets. Sharmila, the chief executive officer of Venovox Sdn Bhd, stated that workforce screening should be seen as a preventive risk-management measure to aid organizations in making more informed decisions when hiring and placing employees.
Sharmila highlighted that risk intelligence is often not regarded as a necessary requirement. Resources are frequently directed towards damage control after an incident, rather than prevention. She expressed her vision for organizations to adopt a more preventive stance, where the purpose of screening is not to create employment barriers but to assist employers in making informed decisions. This approach aims to place individuals in roles suitable to their risk profile, thereby protecting both the organization and genuine candidates.
She shared these insights with Bernama after receiving the Woman in Tech Award at the PIKOM Digital Excellence Awards (PDEA) 2026. The award was presented by Malaysia Digital Economy Corporation (MDEC) chairman Ganesh Kumar Bangah, who represented Digital Minister Gobind Singh Deo at the PDEA 2026 Awards Dinner.
Sharmila further commented on how advancements in artificial intelligence (AI) and automation are transforming background screening. These technologies allow providers to process larger volumes of information, cross-check records, identify potential discrepancies, and flag patterns for further investigation. However, she warned that technology should not replace human oversight, particularly since screening processes can involve incomplete or inconsistent information, similar names, differences in transliteration, outdated records, and varying data standards across jurisdictions.
Sharmila asserted that AI cannot replace the analytical ability, professional skepticism, and interpersonal skills needed to establish facts. An experienced analyst is crucial in determining the relevance of information and ensuring it is presented fairly. She stressed that screening impacts careers and reputations, thus findings must be produced with accountability and human judgment.
The annual awards, organized by PIKOM, the National Tech Association of Malaysia, honor individuals and organizations for their contributions to innovation, digital transformation, and the country's technology ecosystem.