Kuala lumpur: The implementation of the Vehicle Access Management System (VAMS) at the Kuala Lumpur International Airport Terminal 2 (KLIA T2) on March 31 has significantly improved kerbside traffic flow, delivering a smoother and more efficient passenger drop-off and pick-up experience.
According to BERNAMA News Agency, throughout April and May, users recorded an average dwell time of slightly over three minutes, well within the complimentary 10-minute grace period. Over the two-month period, 99 per cent of users, representing 1,117,170 out of 1,127,986 vehicles at T2, complied with the grace period, reflecting strong public adaptation and improved kerbside discipline.
Malaysia Airports managing director Datuk Mohd Izani Ghani stated that VAMS is part of its broader service commitment to continuously enhance the end-to-end airport experience for passengers and drivers at KLIA. 'Beyond improving traffic flow and kerbside efficiency, the system contributes to a smoother, more orderly, and service-driven airport environment from the first touchpoint of the passenger journey,' he said in a statement today.
Mohd Izani also noted that the encouraging early results at T2, following the successful implementation at KLIA Terminal 1 (T1) on December 1 last year, reinforce the long-term vision of building smarter, more responsive, and future-ready airport operations. 'Moving forward, we will continue refining the system and elevating the overall kerbside experience while exploring the implementation of VAMS at other airports across our network,' he said.
Since its implementation at T1 and T2, VAMS has helped manage kerbside traffic efficiently, handling more than 7.3 million vehicles to date. VAMS is designed to optimise traffic flow at KLIA's high-demand kerbside zones, with vehicles expected to complete pick-ups and drop-offs within 10 minutes. The system also includes safeguards to manage congestion and operational delays. Traffic marshals and response teams are stationed across the kerbside area to provide quick assistance, while manual barrier operations and backup power systems help ensure traffic continues moving smoothly when required.