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Terengganu KPDN Receives 40 Public Complaints, Mostly On Pricing Issues

Terengganu: The Terengganu branch of the Domestic Trade and Cost of Living Ministry (KPDN) received 40 complaints from the public between Jan 1 and 23, with most cases related to the pricing of goods and services.

According to BERNAMA News Agency, the deputy director Mohd Sakhri Mohd Salleh mentioned that 18 cases involved pricing issues, which were submitted through various platforms, including online channels. Other complaints included issues with online transactions (seven cases), controlled goods (five cases), misleading services (four cases), and one case each related to motor vehicle workshops, false trade descriptions, vehicle rentals, counterfeit goods, credit sales, and direct sales.

All complaints have been investigated, and appropriate actions were taken under relevant laws. Mohd Sakhri emphasized the importance of public participation in lodging complaints to curb malpractice among traders. He shared this information during the launch of the Chinese New Year 2025 Festive Season Maximum Price Control Scheme (SHMMP) at a local supermarket.

Additionally, Mohd Sakhri highlighted that KPDN had organized 65 series of the Rahmah MADANI Sales Programme (PJRM) since the beginning of the year. This included 31 in-store PJRM events, 33 mobile PJRM events, and one PJRM@Market event held across eight parliamentary constituencies in Terengganu, benefiting 14,849 visitors.

In conjunction with the upcoming Chinese New Year, 30 special PJRM series were scheduled between Jan 23 and 28.

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