Kuala lumpur: Pos Fulfill, a fully integrated fulfilment and e-commerce logistics service by Pos Malaysia, is strengthening its support for small and medium enterprises (SMEs), particularly in Sabah and Sarawak, by leveraging its end-to-end solutions to ensure reliability and nationwide reach. Pos Fulfill head of fulfilment Rohit Gunavanthe said Malaysia saw a rise in the number of SMEs since the COVID-19 pandemic, with entrepreneurs in East Malaysia interested to expand their businesses in the peninsula and international markets such as Indonesia and the Middle East.
According to BERNAMA News Agency, Rohit highlighted the benefits of Pos Fulfill’s Peninsula-East Malaysia service for local SMEs. Previously, a customer order from Tawau, Sabah, would be fulfilled from the Klang Valley, routed via Kota Kinabalu, with the final leg to Tawau taking up to 10 hours by road. This approach was costly and time-consuming. Today, with Pos Fulfill’s hubs in Kota Kinabalu and Kuching, such orders can be fulfilled directly from East Malaysia. In the case of Tawau, the parcel now moves through their daily last-mile linehaul from Kota Kinabalu, significantly reducing delivery time and cost.
He said Pos Fulfill sets itself apart via its operational strength and also by offering strategic partnership opportunities to enable SME growth. Rather than approaching SMEs purely as clients, the company provides access to marketing and communications platforms to help unlock new business opportunities.
Rohit stated that there is a focus on expanding their footprint in East Malaysia, especially Kota Kinabalu and Kuching, due to high interest levels. There is also mutual interest with Peninsula Malaysia vendors seeking storage in East Malaysia to cut costs. By storing stocks locally, vendors can reduce delivery costs by 20 percent.
Pos Fulfill currently operates in eight sites, including three warehouse facilities in the Klang Valley, one in Penang, two in Selangor, and another two in Sabah and Sarawak. The company aims to increase its total space to 500,000 square feet in about two years from the current 170,000 square feet.
Rohit emphasized Pos Fulfill’s commitment to SMEs, offering flexibility in pricing with no entry barriers. Enterprises processing any number of orders per day receive the same level of commitment. The biggest advantage of partnering with Pos Fulfill is the connectivity the company offers. SMEs benefit from this network and can leverage international connectivity via Redly Express to market their products locally, among ASEAN countries, and globally.