Kuala Lumpur:Malaysia Airlines Bhd (MAB) has announced that a cybersecurity incident involving Amadeus, its third-party airline reservation technology provider, may have compromised some customer information.
According to BERNAMA News Agency, the incident potentially affected customer data processed through Amadeus between August 2023 and September 2026. The airline assured that its own IT systems remain secure and there is no current evidence that financial information was accessed.
MAB emphasized the seriousness with which it is treating the situation, stating it is collaborating with Amadeus and relevant parties to investigate the breach and determine its impact. Customers are advised to be cautious of suspicious communications, especially those requesting personal or financial details.
The airline reiterated its commitment to protecting customer privacy and information, promising to provide further updates as new information becomes available.