Kuala Lumpur: EY (Ernst and Young), a global consulting and advisory firm, launched its latest AI Innovation Centre here to accelerate artificial intelligence (AI) adoption among Malaysian businesses and foster collaboration across industries. EY Malaysia’s AI, Data and Technology Consulting Leader, Adrian Chew, said the centre aims to drive AI adoption, support businesses in integrating AI solutions, and enhance innovation.

According to BERNAMA News Agency, the centre will also collaborate with local startups and academic institutions to develop AI-driven solutions. ‘We are actively working with startups, particularly in B2C (Business-to-Consumer) industries, to enhance customer service through AI. Additionally, we have signed a memorandum of understanding (MoU) with Universiti Malaya to build an AI talent pipeline,’ Chew stated in an exclusive interview.

Besides businesses, government agencies are also expected to benefit from the centre’s AI capabilities, particularly in improving service delivery and digital transformation efforts. EY is exploring collaborations with Malaysian ministries to enhance AI-driven public services.

Meanwhile, EY’s Global Leader of EY.ai Academy, Diego Ferri, highlighted that a key component of the centre is the AI Academy, which aims to upskill Malaysian professionals and bridge the AI literacy gap across industries. Positioned as the first AI Innovation Centre in ASEAN, the Kuala Lumpur facility will serve as a regional hub for AI knowledge exchange and development, connecting with EY’s global AI network, including centres in London, Palo Alto, Madrid, and Paris.