TH Staff Urged To Show Teamwork, Compassion In Serving Malaysian Pilgrims

Mecca: Tabung Haji (TH) personnel for the 1446H/2025M Haj season have been reminded to uphold the spirit of teamwork and mutual support across all sectors to ensure the smooth running of this year’s pilgrimage operations. Head of the Malaysian Haj Delegation, Mohd Hisham Harun, said staff are expected to carry out their duties with patience, sincerity, and a strong sense of responsibility for the well-being of Malaysian pilgrims throughout their time in the Holy Land.

According to BERNAMA News Agency, Mohd Hisham emphasized the importance of being grateful for the opportunity to serve the Duyufurrahman (guests of Allah). He noted the necessity of cultivating patience, as pilgrims come from diverse backgrounds and arrive with high hopes of fulfilling their Haj in the best possible way. “With that in mind, we must be wise and compassionate in handling their needs and expectations,” he told reporters after a Yasin recital and solat hajat held at the TH headquarters in the Abraj Al Janadriyah building.

The session, held after Zohor prayers, was led by Haj guidance officer (PIHTAS) Muhamad Khairul Basri Osman. TH has deployed personnel across various operational sectors in the Holy Land, including accommodation and zone management, healthcare, Haj guidance and visits, finance, media, transportation, catering, baggage handling, and customer service.

This year’s Haj season involves two main groups of staff – 358 from the Welfare Delegation and 274 from the Medical Delegation.