Kuala lumpur: Smartstream, a data solutions provider, announced that Comrade Trustee Services Limited (CTSL) has gone live with Smartstream's Air, the artificial intelligence (AI) reconciliation and data automation solution, reducing processing times from eight hours to under five minutes.
According to BERNAMA News Agency, Smartstream stated that the implementation delivers a fully automated, straight-through reconciliation workflow, enabling CTSL to improve operational efficiency, accuracy, and auditability. Radha Pillay, Smartstream Regional Director for APAC, emphasized the effectiveness of AI-driven data automation in addressing complex data structures and file formats, resulting in measurable efficiency gains and improved accuracy.
Freddy Manihoru, General Manager Member Services at Comrade Trustee Services, highlighted the transformation in the company's reconciliation processes due to the adoption of Smartstream's Air. He explained that what was once a highly manual and complex procedure is now fully automated, allowing accurate management of members' contributions and ensuring consistency.
According to Smartstream, CTSL operates in a complex data environment, requiring reconciliation of multiple file types, including fixed-length files and PDFs that necessitate advanced matching logic. CTSL chose Air for its capability to handle diverse data structures, custom integrations, and ETL-based transformations, achieving high automation and match rates while replacing manual data collection and Excel pre-processing.
Smartstream noted that Air leverages AI to automate reconciliations, enhance match rates, and provide full auditability across complex and high-volume data environments, supporting scalability, control, and operational resilience.