Adelaide: Duck Creek Technologies, a global provider defining the future of property and casualty (PandC) and general insurance, has announced a new SaaS core insurance delivery technology partnership with South Australia’s largest personal lines insurer, RAA. This collaboration marks a significant shift in RAA’s technological approach to delivering their insurance products.
According to BERNAMA News Agency, Duck Creek’s solutions, which include Policy, Rating, Billing, Claims, and Clarity (data and insights), will be delivered through their OnDemand cloud-delivery platform. This new system will replace RAA’s existing on-premises legacy technology for their personal motor and home insurance products. The partnership aims to enhance the efficiency and reliability of RAA’s service offerings, ensuring improved customer experiences.