Kuala Lumpur: Over 786,603 Malaysians have downloaded the MyBorderPass app, which utilizes a QR code system, since its trial phase began in January 2025. Home Minister Datuk Seri Saifuddin Nasution Ismail revealed the data during a session in the Dewan Rakyat, highlighting the app’s impact on passenger movement at Kuala Lumpur International Airport (KLIA) Terminals 1 and 2.
According to BERNAMA News Agency, 25 percent of travelers at KLIA Terminals 1 and 2 used the QR code system, while 60 percent relied on passport autogates and 15 percent opted for manual counters. The processing time for the QR code system is five seconds, compared to 15 seconds for passport autogates, with manual clearance times varying based on queue length.
Saifuddin Nasution emphasized the significance of the QR code system as a starting point for smoother departure control at entry points, particularly as Malaysia assumes the ASEAN Chairmanship this year. The system’s success could lead to its expansion to other international airports in Penang, Sabah, Sarawak, and Langkawi.
Addressing concerns about potential charges, Saifuddin Nasution assured that no fees are imposed during the trial period. The system incorporates artificial intelligence (AI) technology, including facial and iris recognition, alongside biometrics, to enhance security and reduce manpower requirements at immigration counters.
He also mentioned plans for MyBorderPass to include features such as checks on Inland Revenue Board status, police records, and National Higher Education Fund Corporation (PTPTN) loan status. By January 1, 2026, the app is expected to be available to tourists from 63 countries, including long-term pass holders, although it is currently exclusive to Malaysians.