Kuala lumpur: Malaysia Airports Holdings Bhd (MAHB) today launched the upgraded Airport FastTrack (AFT) service at Kuala Lumpur International Airport (KLIA), reinforcing its commitment to delivering seamless, efficient, and premium services to travellers. MAHB managing director Datuk Mohd Izani Ghani said the initiative aligns with its broader strategy to position KLIA as a leading global aviation hub with world-class facilities and services.
According to BERNAMA News Agency, Mohd Izani emphasized that the upgraded AFT service offers a holistic meet-and-greet experience, ensuring passengers receive personalised assistance from the moment they arrive. From curbside reception to expedited immigration clearance and baggage assistance, every touchpoint has been meticulously designed to deliver comfort and efficiency, he noted during his speech at the launch of AFT Evolution.
Mohd Izani further explained that the airport has also provided a guest centre and AFT@Connect at Departure Level 5 for passenger convenience and satisfaction. In line with its digitalisation efforts, the company has launched a new website, www.myairportfasttrack.com, to provide detailed information on its services and enable easy bookings. This platform reflects MAHB’s drive to leverage technology in enhancing service delivery and passenger convenience, with an integrated payment gateway ensuring a smooth and secure experience for all users.
During the event, Mohd Izani introduced the company’s new brand ambassador, Sofia Zara Mustaffa Kamal, Malaysia’s youngest female race car driver, who is just 15 years old. Sofia, recognised in the Malaysia Book of Records, is currently competing in the 2025 F1 Academy circuit, an elite junior series for female single-seater racing talent. Mohd Izani remarked that Sofia’s determination, skill, and passion for excellence embody the essence of ‘fast’, making her the perfect face for the Airport FastTrack service.
AFT KLIA is operated by KL Airport Hotels Sdn Bhd, a wholly owned subsidiary of MAHB, and was introduced as a premium service to redefine the airport experience for travellers. Designed to provide seamless, swift, and personalised facilitation, AFT ensures passengers enjoy priority immigration clearance, dedicated meet-and-greet assistance, and smooth transfers within the terminal, reflecting KLIA’s commitment to service excellence.