Kuala lumpur: The Malaysian Anti-Corruption Commission (MACC) and the Malaysian Communications and Multimedia Commission (MCMC) have strengthened their strategic cooperation through engagement sessions to enhance crisis communication management capabilities and address the spread of negative content on digital platforms.

According to BERNAMA News Agency, MACC Strategic Communications Division director Hisyam Mohd Yusoff emphasized the importance of close cooperation between related agencies to ensure that crisis management can be carried out in a more organized, swift, and effective manner. He suggested that MCMC coordinate cooperation between relevant agencies to fortify crisis management mechanisms and expedite the delivery of information and actions on emerging issues.

Hisyam further highlighted that the MACC is working towards obtaining ISO Certification for crisis management as outlined in the MACC Strategic Plan 2026-2030. "This ISO can later be used by all agencies as a guideline in crisis management," he stated in a recent announcement.

Meanwhile, MCMC Communications and Industry Relations Division head Shirley Tan Shuo Ling discussed the sentiment analysis conducted by her team, which is based on media coverage and the views of key opinion leaders (KOL). This analysis helps the agency identify issues with the potential to trigger a crisis, allowing for systematic monitoring and swift communication actions to address negative public perceptions before they escalate.

Mai Zairani Zainal Abidin, head of the MCMC Content Platform Management Division, explained that the MCMC is equipped to take action against online content that violates legal provisions, including false, obscene, disgusting, pornographic, and threatening content. The MCMC is prepared to cooperate and assist the MACC in tackling issues related to online content, and the public is encouraged to submit complaints via the MCMC portal, supported by a police report or statement for action to be taken.

She also noted that the MCMC holds the authority to instruct media portals to remove content that violates legal provisions, with a focus on prioritizing cases involving the Online Safety Act 2025 (ONSA) to ensure swift actions are taken.