Kuala lumpur: The recent disruptions of the Aerotrain service at Terminal 1 of Kuala Lumpur International Airport (KLIA) were attributed to a minor technical issue rather than a mechanical failure, Transport Minister Anthony Loke stated. The glitch, which was resolved within 15 minutes, was described as a software bug, highlighting the need for continuous system and software maintenance to address such operational disruptions.
According to BERNAMA News Agency, Loke expressed regret over the disruptions that have occurred over the past month but emphasized that the Aerotrain service continues to handle high passenger volumes, accommodating 1.5 million passengers monthly with hundreds of trips daily. He urged Malaysia Airports Holdings Bhd (MAHB) to pay close attention to the contractors and vendors responsible for maintaining the service.
Calls have been made for the Transport Ministry to establish a special committee to investigate the cause of the service disruptions, which have reportedly happened at least five times since the service resumed on July 1. Loke also addressed concerns about the third-generation Electric Train Service (ETS3) project to Johor Bharu, stating that it is progressing as planned and refuting claims of delays.
The ETS3 project is operational up to Segamat, with the second phase to Kluang set to begin service before August 31, followed by the third phase to Johor Bahru Sentral by the end of the year. Loke noted that the ministry is waiting for confirmation on the launch date for the second phase, as the first train will be driven by a VIP, and an official announcement will be made later this month.
Moreover, Loke highlighted Malaysia’s efforts to enhance rail connectivity with China, emphasizing the need for collaboration with other ASEAN member states, particularly Thailand and Laos, to achieve seamless regional integration. He stressed the importance of cooperation to strengthen logistics networks and economic ties across the region.
In his opening remarks at the ASEAN-China International Rail Transit Forum 2025, Loke remarked that the event represents the strengthening of ASEAN-China cooperation and reflects a shared vision for a smarter, greener, and more connected future. He noted that the global rail sector is experiencing a renaissance driven by climate urgency, digital disruption, and economic transformation, making rail investment a national economic and environmental imperative for Malaysia.