Bukit naning: Communications Minister Datuk Fahmi Fadzil has described telecommunications companies as still being lax in addressing internet coverage issues in rural areas despite having sufficient data to identify problem locations. He said he would summon all telecommunications companies together with the Malaysian Communications and Multimedia Commission (MCMC) to seek explanations and expedite improvements in areas still facing internet connectivity issues.
According to BERNAMA News Agency, Fahmi stated, "I see a certain attitude among the telcos. They are being complacent. We have the data and they also have the data, but I feel the data is not being fully utilized." He highlighted that the public's expectation for 5G services is not being met, as current problem-solving speeds are reminiscent of 2G or EDGE levels. His comments came after inspecting telecommunications issues in Kampung Parit Jepon, Bukit Naning.
Fahmi revealed that he had also brought Johor MCMC director Syed Isa Shekh Alsagoff to inspect the situation after receiving complaints from residents about inadequate telecommunications coverage. As a response, MCMC plans to issue a notice for immediate network optimization, noting that an existing telecommunications tower in Bukit Naning fails to adequately cover Kampung Parit Jepon and adjacent areas.
Besides enhancing the current network, Fahmi mentioned the possibility of erecting a new telecommunications tower to bolster coverage in the Batu 14, Batu 15, and Batu 16 regions. He pointed out that the area's terrain and extensive oil palm and pineapple plantations have contributed to weak signal strength.
Addressing similar issues in other developing areas, Fahmi intends to discuss these during his upcoming meeting with telecommunications companies, as some regions remain excluded from current network upgrade plans. He emphasized the importance of firsthand experience, stating, "I came here following the Prime Minister's directive for ministers to go to the ground and see the actual situation. If possible, the CEOs of telecommunications companies should join me so they can experience first-hand the difficulties faced by residents when communication services are frequently disrupted."