Kuala lumpur: The Cooking Oil Price Stabilisation Scheme (eCOSS) mobile application, launched in May last year, has shown significant success in preventing leakages of subsidised one-kilogramme packet cooking oil, as evidenced by market supply levels and a decrease in complaints.

According to BERNAMA News Agency, Deputy Domestic Trade and Cost of Living Minister Datuk Dr Fuziah Salleh stated that the effectiveness of the eCOSS app is measured by its ability to maintain a steady supply of subsidised cooking oil and prevent foreign nationals from accessing the product. As of July 3, over 5.261 million Malaysians have registered with the app, resulting in an average monthly distribution of 18 million packets of subsidised cooking oil.

During a session in the Dewan Rakyat, Fuziah addressed a query from Cha Kee Chin (PH-Rasah) regarding the app's effectiveness and the ministry's efforts to support senior citizens and digitally challenged individuals in rural areas. She highlighted that in Johor, a pilot state for the initiative, 580,000 consumers have downloaded the app, and 1,093 out of 2,822 registered retailers are using eCOSS. Complaints about shortages in Johor dropped from nine in June 2025 to two in June this year.

To assist those unfamiliar with technology, the ministry has implemented various measures, including support at retail outlets, public awareness programs, explanatory videos, and the option for manual purchases for those without smartphones. Fuziah emphasized that user feedback is being evaluated to enhance the scheme further.

In response to a supplementary question from Roslan Hashim (PN-Kulim Bandar Baharu), Fuziah explained that the eCOSS app complements the existing system by providing last-mile connectivity, allowing for the tracking of the subsidised cooking oil supply chain from production to consumer. Although separate from enforcement operations, data from monitoring activities and consumer feedback are used to evaluate the system's success in preventing leakages.