Kuala Lumpur: The Malaysian Border Control and Protection Agency (AKPS), which began operations in February, has significantly reduced bureaucracy and streamlined services at the country’s entry points, said Home Minister Datuk Seri Saifuddin Nasution Ismail.
According to BERNAMA News Agency, the consolidation of various agencies under AKPS has simplified processes, making it easier for travellers and clients to deal with a single agency. Saifuddin emphasized that the most notable feedback is the significant reduction in bureaucracy since merging multiple services under one roof. He noted that clients have reported dealing with one agency as far easier compared to their previous experiences.
Saifuddin shared this feedback with Prime Minister Datuk Seri Anwar Ibrahim after a Cabinet meeting, where the Prime Minister requested updates on AKPS’ implementation, challenges faced, and success stories. Although the agency is still in its early stages, Saifuddin expressed optimism that AKPS is on track to meet its objectives, with operations progressing according to plan. He mentioned that while it’s too early to make definitive conclusions, the early signs are positive, and he is optimistic about the decision to establish AKPS.
The agency currently operates at 22 entry points and plans to expand its coverage to 123 locations by the end of the year, surpassing the initial target of 118. Saifuddin commended the AKPS leadership for accelerating the expansion ahead of schedule, which is expected to be completed by October.
AKPS was officially established following the gazettement of the Border Control and Protection Agency Act (Act 860) on October 17, 2024. Operating under the Home Ministry (KDN), it consolidates personnel from various government departments, including the Royal Malaysian Customs Department (JKDM), Royal Malaysia Police (PDRM), Immigration Department of Malaysia (JIM), Department of Wildlife and National Parks (Perhilitan), Ministry of Health (MOH), Road Transport Department (JPJ), and the Malaysian Quarantine and Inspection Services (MAQIS). The agency currently comprises 6,000 officers and personnel, including 1,090 absorbed from JKDM.
On the Ihya’ Ramadan Programme, Saifuddin stated that the initiative aims to instill noble values among AKPS personnel while appreciating frontline officers safeguarding the country’s main entry points. During the event, he also distributed sahur meal packs to on-duty officers.