Sarawak: Sarawak state-owned airline AirBorneo will launch its official website and call centre tomorrow, marking the start of ticket sales for flights following its takeover of MASwings at the end of December this year.

According to BERNAMA News Agency, AirBorneo stated that the launch on December 10 represents a key milestone in its operational transition, ahead of the full assumption of services from MASwings. Under the transition arrangement, travellers purchasing new tickets for travel on or before January 13, 2026, are advised to continue buying tickets via the existing MASwings website, while tickets for travel on or after January 14, 2026, must be purchased through AirBorneo’s official website or its call centre.

AirBorneo mentioned that customers may contact its call centre at 1-300-22-1388 for local callers or (+60) 82-537 555 for international callers for bookings or to seek assistance. All existing MASwings tickets and bookings will remain valid with no changes to flight dates and times. Additionally, passengers holding MASwings tickets for travel on or after January 14, 2026, will receive individual notifications on the reissuance of their tickets under AirBorneo.

For further information, the public is advised to visit AirBorneo’s official website atbeginning tomorrow and refer to the general frequently asked questions (FAQs), or contact the customer service team through the provided hotline numbers. On February 12, 2025, the Sarawak government entered into a sale and purchase agreement with Malaysia Aviation Group to formalise the acquisition of MASwings Sdn Bhd, paving the way for the establishment of AirBorneo as the state’s airline.